FREQUENTLY ASKED QUESTIONS:

Can I buy in Save ‘N Earn Online Shop without registering?

You should be registered to buy from Save ‘N Earn Online Shop.  But registration is easy.

I forgot my password

No worries! Just click on “Forget Password”. We will send a link to your email address allowing you to create your new password. Then you can log in to your account with the new password.

Do you have a physical store?

Yes, our branch is where some items from our online store are displayed. You can also buy the items directly from our branch and pay for them in cash/card. Click here to see the list of our branches.

How to place an order online?

To order please follow these steps:·

  • Log into your account
  • Browse products using the left navigation or search for products using the search box.
  • Select product(s) and add them to your shopping cart.
  • Go to your cart and proceed to checkout and select a payment option.
  • You will receive an order confirmation email.

Who do I call for disputes?

Do you accept international credit cards?

As long as they’re Visa, MasterCard and American Express, they’re good.

How do I get a refund?

  • For bank transfer, the amount will be deposited back to your bank account (the account should be under the name of the buyer)
  • For credit card transactions, the amount will be posted back to the account. The timeline depends on your credit card provider.